Privacy Policy
Your privacy is fundamental to our business. This policy explains how Gansledy Solutions Ltd collects, uses, and protects your personal information.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact details
- Email address
- Phone number
- Company information
- Communication preferences
Technical Information
Automatically collected when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand how visitors use our site
Marketing Cookies
Used to deliver relevant advertisements
How We Use Your Information
Service Provision and Communication
We use your personal information to:
- •Provide and maintain our services
- •Process transactions and send related information
- •Send technical notices and support messages
- •Respond to your comments and questions
- •Provide customer service and support
- •Send marketing communications (with consent)
Business Operations
Your information helps us:
- •Improve our website and services
- •Analyze usage patterns and trends
- •Develop new features and offerings
- •Prevent fraud and enhance security
- •Comply with legal obligations
- •Protect our rights and interests
Information Sharing and Disclosure
We Do Not Sell Personal Information
Gansledy Solutions Ltd does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing Scenarios
We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our website, conducting business, or serving users, subject to strict confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of others.
Business Transfers
In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
Consent
With your explicit consent for specific purposes not covered by this policy.
Data Security and Protection
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage and backups
- Regular security audits and updates
- Access controls and authentication
- Network monitoring and intrusion detection
Organizational Measures
- Employee training on data protection
- Strict access permissions and controls
- Confidentiality agreements
- Regular policy reviews and updates
- Incident response procedures
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Account Data
Retained while your account is active and for 3 years after closure
Transaction Records
Kept for 7 years for financial and legal compliance
Marketing Data
Stored until you unsubscribe or request deletion
Your Rights and Choices
Data Subject Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
Access
Request a copy of the personal data we hold about you
Rectification
Request correction of inaccurate or incomplete data
Erasure
Request deletion of your personal data in certain circumstances
Restriction
Request limitation of processing your personal data
Portability
Request transfer of your data to another organization
Objection
Object to processing based on legitimate interests
Communication Preferences
You can control how we communicate with you by:
Marketing Communications
- Unsubscribe from email newsletters
- Opt out of promotional messages
- Manage notification preferences
Essential Communications
- Service updates (cannot be disabled)
- Security alerts (cannot be disabled)
- Account notifications (configurable)
International Data Transfers
Cross-Border Data Processing
Your personal data may be transferred to and processed in countries other than your own. We ensure adequate protection through:
Legal Safeguards
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Binding Corporate Rules (BCRs)
Technical Measures
- End-to-end encryption
- Data minimization practices>Access controls and monitoring
Data Processing Locations
We primarily process data in:
United Kingdom
Primary data center location
European Union
Secondary processing facilities
Secure Cloud Partners
Certified cloud service providers
Children's Privacy
Age Restriction
Our Commitment
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Parental Guidance
Parents and guardians should:
- Supervise children's internet usage
- Review our privacy practices with children
- Contact us to remove any child's information
- Report any concerns about data collection
Policy Updates and Changes
Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes:
Email Notification
Registered users receive detailed change notices
Website Posting
Updated policy prominently displayed on our site
Effective Date
Clear indication of when changes take effect
Version Control
We maintain a history of privacy policy versions:
- Archive of previous policy versions available upon request
- Significant changes highlighted in update notices
- 30-day notice period for material changes affecting data use
- Option to close account if you disagree with changes
Contact Information
Data Protection Officer
For any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Phone
+44 20 3289 1105Address
40 Bank Street, Canary Wharf
London, E14 5NR, United Kingdom
Business Hours
Mon-Fri: 09:00 - 18:00
Data Subject Rights Requests
To exercise your rights under this policy:
How to Submit Requests
- Email: info@gansledy.com
- Phone: +44 20 3289 1105
- Written request to our office
Response Time
We respond to all legitimate requests within 30 days. Complex requests may take up to 90 days, in which case we'll notify you of the extension.
Identity Verification
We may request additional information to verify your identity before processing your request, as required by law.
Regulatory Oversight
You have the right to lodge a complaint with a data protection authority if you believe our processing of your personal data violates applicable laws. Our primary supervisory authority is:
UK Information Commissioner's Office (ICO)
Website: ico.org.uk
EU Data Protection Authorities
Contact your local data protection authority for EU-related concerns
Additional Resources
Learn more about your privacy rights and our data practices